FAQs

1. Do you deliver across Pakistan?

Yes, we ship nationwide through reliable courier partners such as TCS and Leopards.
Delivery usually takes 3–7 working days, depending on your city.

2. How can I track my order?

After dispatch, you’ll receive an SMS or email with a tracking number.
You can also visit our Track Order page and enter your order ID for real-time updates.

3. What payment methods do you accept?

We offer Cash on Delivery (COD) across Pakistan and also accept
major debit/credit cards and bank transfers through secure payment gateways.

4. What is your return or exchange policy?

If an item arrives damaged or incorrect, you can request a return or exchange
within 7 days of delivery. Keep the original packaging and contact our support team
for a quick resolution.

5. How do I contact customer support?

You can reach us anytime via our Contact Us page,
send an email to [fynexanco@gmail.com].
Our support team responds within 24 hours on working days.

6. Do you offer bulk or custom orders?

Yes, we can arrange bulk quantities for events, weddings, or corporate gifting.
Please contact our team to discuss details and pricing.